QVT is complete business solution provider company that brings you information about our existing and new products and services in our emails and on our website.
We want to give you information that you care about and that is relevant to you. So, we enter into a voluntary relationship with you where we listen to who you are, and what you want. Then we go out and find it and bring it back to you in the most personalized services possible. It's that simple, and it's that cool — our emails and services are all about you and the data you disclose to us makes it possible to deliver what you truly want.
What types of information does QVT collect?
Many of the ways in which you interact with our site allow us to learn more about you. We may collect both personal and business information when you submit a form.
Personal information may include, but is not limited to, your email address, name, and your phone number. This information is considered personally identifiable and will not be displayed on our site.
Business information is information that helps us to personalize your QVT experience. Business information may include, but is not limited to, information such as your business name, address, and your specific requirements for customizing our products and services that suits your current and future business needs.
We collect and store certain technical and other information about the online activities of our users - when they submit a form to contact us or to purchase a product or service. This includes your IP address, browser type, and operating system. QVT does not use this information to identify you. We may, however, track the number of people who view certain pages, in order to learn which features are the most popular and thereby improve our service. We may also record statistical information collected on our site to better understand our audience.
QVT may use this information in an aggregated, statistical form to describe our audience and services on our site to third parties (i.e., anyone or any entity who is not an employee, agent, or subsidiary of QVT). If you send an email or submit any information to our customer support staff, we will retain your email or other information for the time necessary to respond to you.
From time-to-time we will request information from our customers via surveys. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information such as name, demographic information (such as zip code), the information about your business.
We collect credit card information only from those who choose to pay for our products and services by credit card over the phone, mail, fax, or email. All transactions are recorded and maintained in a third party credit card processing software.
How does QVT use or disclose my information?
QVT never discloses your personal information to any third party unless you have given us your express permission. QVT uses the business information you voluntarily give us to ship or email your ordered products and better understand who you are and provide you with customized services.
QVT may use aggregated, statistical information to describe our audience, services, and to develop partnerships with third parties (i.e., anyone or any entity who is not an employee, agent, or subsidiary of QVT). For example, if 30% of our customers were interested in custom software development, we would share that statistic with you and third parties in order to offer you that product or service cost effectively. We would not disclose our customers' individual data. Rest assured, we do not disclose your personal information.
QVT uses your personal information, such as your email address, to send you order confirmation, shipping notification, software files, and notification about our services and products. Your email address is never disclosed to other customers, but you may choose not to receive email about specific information by notifying us via email.
How do I control or change my information?
Your mail address may also be used in private correspondence with you for customer service issues. All other private information submitted by you is confidential and will not be disclosed except as required by law or to protect customers of QVT. All private information can be updated by you at any time by notifying us via email.
As our valued customer, QVT will send you product and service offerings we think you'll be interested in via email. If you do not wish to receive such emails, simply let us know via email.
Our business is about building a long-term relationship with you. To build that trust, we know that as you spend time on our site and with our email notifications, your personal information must remain within your control. Therefore, unless you give us your express permission, except if we believe in good faith that the law requires it to protect the rights of QVT or others, we will not share your personal information with unauthorized third parties. We consider your personal information to be exactly that-yours. And we will do our best to protect it!
How does QVT keep my information secure?
Every QVT employee understands that the privacy of our customer is a top priority. Access to customers' personal information is strictly limited to our QVT Sales and Customer Support Team. We will handle your personal information only to respond to your communication or to better understand our audience to help with our products and services. Rest assured that the QVT Teams are subject to stringent confidentiality requirements. Any customer information disseminated outside of the QVT Team is anonymous and aggregated.
Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, QVT cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort, including the use of firewalls, to ensure the security of your information on our systems.
What privacy policies cover transactions with e-commerce partners on your site?
This policy may change from time to time. If we make any material changes to the policy in the future with regard to how we use your information, we will notify you on our homepage.
What else should I know about my privacy?